Tugas Miss Renny

CARNIE BROS
16 Peel Street
London

July 4^rd, 2013

Primer and Leeds
14 Seston Place
London

Dear Sir or Madam,

We very much regret to learn your letter of July 1^st, 2013 that you received the missing goods.  The mistake is entirely our own and We do really apologize for the inconvenience.

Immediately replacements and We received your letter we send you a 36 Copies of Electronic Trader and 24 Copies of Electronic Resistance of Metal on delivery, 4 copies of the Electronic Trader were missing Carnie Broe

 Payment can be made after the goods has been delivered to you by transferring or account.

Thank you for the order and look forward for the next order.

Your Faithfully,

Rizki Aprianti

Rizki Aprianti
Purchasing Manager

                          

Primer and Leeds
13 Bouleverd Street
London

          
July 6^th, 2013

CARNIE BROS
16 Peel Street
London

Dear Madam,

            Your letter of July 4^rd, 2013 complaining about missing 4 copies of the electronic trader. quite understand your annoyance.

            We apologize over looked the order owing to heavy pressure of  business in packing department and We trust that arrangement We have made will satisfy you and look forward to receiving your further order.

            However, We are promotion to send the copies by Motor Express co.ltd. immediately and it should be reach you within 24 hours.

            We thank you for drawing our attention to a situation  of which We had been quite unaware until you wrote to us. We hope you will forgive for the delay and the inconvenience.

Your Faithfully,

Julian Shay Pure

Julian Shay Pure
Purchasing Manager